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Welcome to the Ride Mobile FREE Trial

Before you begin, keep in mind:

If you haven’t signed up yet, do it now!

How to Install your
Ride Mobile eSIM

Before you begin, keep in mind:

Let’s get started

ON YOUR MARK 🏁

In four simple steps, you’ll be ready to install your Ride Mobile eSIM.

Install eSIM and go to Settings

GET SET 🏁🏁

Now that you have your plan, install your eSIM in a location where you have strong Wi-Fi and make sure you have the right Settings.

This will take from 5-10 minutes. To install your eSIM you’ll be going to your Camera 📷, and your Settings ⚙️.

There are two options to install your eSIM: manually or with a QR Code. Choose the best one for you and follow the instructions (Data Roaming and Data Switching ON).

Option 1: Install eSIM with QR Code

Option 2: Install eSIM Manually

Enable Data Roaming

Enable Data Switching

Activate your Plan in your Ride Mobile App

GO 🏁🏁🏁

You are almost done! Go to your Ride Mobile App to activate your plan and start enjoying better coverage with Ride Mobile.

Select Ride Mobile when out of coverage

If you don’t have data service and there are other networks available, you can manually use Ride.

When your carrier coverage is available again, switch back. We want to ensure you optimize your spend while always having good coverage.

Switch to Ride Manually​

Switch back to your Carrier Manually

If you need any help, email us at support@ridemobile.com. If you see a little chat icon on the bottom of this page – It’s a Real Person – so feel free to chat us up!

FAQs

Ride Mobile Free Trial is an opportunity for people to try out our innovative mobile connectivity service before its official release. Testers play a crucial role in helping us improve by providing feedback and insights.

To join the Ride Mobile Free Trial, simply sign up on our website by filling out the form. If you have an eSIM-enabled, Carrier Unlocked iPhone, we’ll send you an email to get you started (check your spam occasionally, or better yet, add Ride Mobile to your contacts).

You need to have an eSIM-enabled, Carrier Unlocked iPhone with an active mobile plan to participate in the FREE Trial. We only request your feedback through three surveys.

No, there is no cost to join the Ride Mobile Free Trial. It’s entirely free. No credit card or financial information is required. We only request your feedback through three surveys.

The duration of the Ride Mobile Free Trial is for at least 30 days. We’ll provide you with all the details when you join.

By joining the Ride Mobile Free Trial, simply use the Ride Mobile service for at least 30 days and provide honest and detailed feedback about your experience. This feedback may include bug reports, suggestions for improvements, your usability assessments or anything else you want us to know.

You get to be one of the first people to use an innovative new service that extends your data coverage completely free for at least 30 days. Additionally, you’ll have the satisfaction of contributing to the development of a cutting-edge service. As an early adopter, you may be eligible for additional promotions.

The Ride Mobile App for iPhone is available as a FREE download at the Apple App Store, click here. If you are an Android user, join our waiting list here  to be one of the first to use it!

Yes, Ride Mobile is encrypted and secure.

Yes, your feedback is treated with the utmost confidentiality. We use it solely for the purpose of improving our service. We do not share your personal information or feedback publicly.

No, you don’t need technical expertise to join the Ride Mobile Free Trial. We value feedback from users with varying levels of technical knowledge. Your real-world usage and impressions are what matter most. If you need any help, contact us via email to: support@ridemobile.com

Yes, you can leave the Ride Mobile Free Trial at any time if you no longer wish to participate. Please let us know via email to support@ridemobile.com 

Yes, we will keep you informed about the Ride Mobile service updates, changes, and progress throughout the Ride Mobile Free Trial.

You can report issues by sending us an email to: support@ridemobile.com or calling 1-415-952-7433. If we are busy, you can leave a message and we will get back to you as soon as we can. We also have an online chat on our website (the chat icon you see on the bottom). 

Yes, you can make and receive voice calls on several popular apps, including WhatsApp, Facetime, Facebook Messenger, WeChat, Viber, Skype, Google Voice, Telegram, Signal, and Session, as well as conference call services like Zoom, Meet, Teams, and others.

If you live in the US and if there is a usable signal, yes, Ride Mobile is available in your area! With your Primary Carrier and Ride, you will have the best coverage available in the U.S. 

We will get you set up with a new eSIM so you can continue to enjoy extended coverage and be part of the Ride Mobile Free Trial. Remember – your phone needs to be Carrier Unlocked – please confirm this in Settings > General > About > Carrier Lock = No SIM restrictions. 
 
Please send an email to support@ridemobile.com letting us know you have a new iPhone. 
 
We will work on our side to make the changes needed in our systems and send you an email when the work is complete (check your spam occasionally, or better yet, put RideMobile.com in your address book). This email will contain a promo code for you to use to get your new eSIM.
 
Go into your Ride Mobile account and purchase a new plan using the promo code provided. You will receive a new eSIM to install onto your new iPhone.
 
If you have an iPhone 15, we will provide streamlined instructions on how to load the eSIM.
 
Ensure your new iPhone settings are correct (Data Roaming and Data Switching on), activate in the Ride Mobile App – and you’re set!

Primary Carrier is the cellular network service provider that you are subscribed to – AT&T, T-Mobile, Verizon or other provider. They provide voice, data and messaging service in the geographic areas they serve. On a dual-SIM device, they use the first SIM. Ride installs on the second eSIM to provide data service where your Primary Carrier’s network doesn’t cover.