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Lost Connection – Coverage Gaps, Dead Zones and Black Holes

Coverage gaps are a fact of mobile life and can be found in dense urban areas as well as suburbs or more rural areas. Weather, terrain, foliage, and even dust or smoke in the air can also disrupt cellular service. With your Primary carrier, Ride Mobile provides coverage in more places.
coverage gaps

The more you’re on the move, the more likely you are to encounter the dreaded No Service in your phone’s status bar. Coverage gaps are just a fact of mobile life.

A coverage gap, dead zone, or black hole is a geographic area where your Primary Carrier – Verizon, AT&T, T-Mobile, or whomever you use – does not have a usable signal, and consequently, your mobile phone is not connected for voice, messaging, and data: no signal bars, no service, no connection. The dead zone may be brief; cellular signals can be degraded by weather, terrain, foliage, and even dust or smoke in the air. Or it can be an extended dead zone, a hole in the carrier’s network, or the edge of the digital abyss. If it’s a regularly traveled route, you probably know where the dead zone is. If you’re headed to a new destination, you know that sinking feeling as the last signal bar disappears. Many anxiously wonder how long they will be “off the grid” and when they might return to digital civilization.

Coverage gaps are expected in remote and wilderness areas


The places that are dark when you fly over them after sunset. Coverage gaps can also be found in densely populated urban and suburban areas, major highways, and thoroughfares. There may also be dead zones in your home, office or parking garage too. In populated areas, coverage gaps are often carrier-specific, where a black hole in one carrier’s network can be five-bars strong in another’s. How many times have you been with a group of friends where someone has signal and someone else doesn’t?  

This is nothing new. Frustration about coverage gaps and dead zones has been a leading user complaint since the beginning of cellular service more than 40 years ago. Before the rise of the mobile internet, dropped calls were a top complaint. Today, with a high-speed data connection, you can do so much more with your smartphone. With access to literally millions of apps, smartphone users have become more reliant on data for navigation, entertainment, search, messaging, and social media, to name a few. And yet, coverage gaps remain a problem today.

That’s why we created Ride Mobile, to add a data service on the second eSIM of a dual-SIM smartphone that connects you to the other leading carriers that offer data service where your carrier doesn’t. In this way, Ride fills in the coverage gaps and keeps you connected in more places. Ride connects you to all the big cellular carriers and some of the smaller ones too, when you need it. When it comes to filling coverage gaps, four carriers are better than one!

Coverage gaps still trigger a more emotional reaction when encountered in an urban, suburban, and surrounding area, as in this Albany, New York, news story:

Cellular dead zones are effectually black holes that imprison us, make us anxious, make us scream and sometimes lead us to wish we lived back in the time before cellphones became a thing. … Dead zones can be anywhere and don’t discriminate. In addition to rural areas, they also can be prevalent in heavily populated suburban neighborhoods. Cellphone dead zones still a pain, even with 5G, by Larry Rulison, The Times Union, Sept. 30, 2022

So don’t get your knickers in a twist. While Ride Mobile cannot connect you everywhere – there needs to be a cellular data network present – we can connect you to almost everywhere there is a usable cellular signal. With your Primary Carrier and Ride, you stay connected in more places than any other solution. All you need is an unlocked, dual-SIM compatible smartphone. No need to change carriers, no need to buy new equipment, cables, or anything. Just add Ride Mobile!